Privacy Policy

Last Updated: August 28, 2025


Rx Strength Training LLC, a Massachusetts limited liability company (“Company,” “Rx,” “we,” “us,” or “our”), is committed to protecting the privacy of every individual who visits our website, schedules a session, signs a waiver, or interacts with our services in any capacity.

This Privacy Policy outlines how we collect, use, store, and share your information. It also details our commitment to protecting your data in compliance with Massachusetts law and explains the rights and responsibilities that apply when you use our online platforms or services.


I. Our Commitment to Your Privacy and Data Security


We take the security of your personal information seriously. We have developed, implemented, and maintain a comprehensive Written Information Security Program (WISP) as required by Massachusetts law (M.G.L. c. 93H and 201 CMR 17.00). Our WISP includes administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. This policy is a public-facing component of our broader commitment to data security.


II. Information We Collect


We adhere to the principle of data minimization, collecting only the personal information that is necessary to provide you with our services and manage our business operations. We collect information directly from you or automatically through our website when you interact with our services.


The categories of information we collect include:

  1. Identity and Contact Data: This includes your first and last name, email address, phone number, date of birth, emergency contact information, and referral information. We use this to create and manage your account, communicate with you, and ensure your safety.
  2. Financial Data: This includes payment card information. This data is collected and processed directly by our secure third-party payment processor. Rx Strength Training does not store your full credit or debit card numbers on our systems.
  3. Health and Fitness Data: This includes information you voluntarily provide in waivers, forms, or intake documents regarding your fitness goals, workout history, and physical condition. We recognize the sensitive nature of this data and treat it with the highest standard of care.
  4. Technical Data: This includes your IP address, browser details, and basic usage analytics collected when you interact with our website. We use this to monitor and improve our user experience.


III. How and Why Your Information Is Used


We are committed to the principle of purpose limitation, meaning we only use your data for the specific, legitimate purposes for which it was collected.


  1. To Provide and Manage Services: We use your Identity, Contact, and Health and Fitness Data to schedule sessions, provide safe and effective training, manage your account, and communicate essential service-related updates.
  2. To Process Payments: We use Financial Data exclusively to process payments for our services through our secure payment vendor.
  3. To Comply with Legal Obligations: We use your information as necessary to comply with insurance, legal, or waiver requirements.
  4. To Improve Our Services: We use aggregated and anonymized Technical Data to monitor website traffic, analyze trends, and improve our service delivery and user experience.


We do not sell, lease, or trade your personal information. Ever.


IV. Third-Party Platforms and Service Providers


Rx Strength Training uses trusted third-party service providers to operate our business, including for services like client scheduling, payment processing, and website analytics. As required by Massachusetts law, we take reasonable steps to select vendors capable of maintaining appropriate security and require them by contract to implement and maintain security measures for your personal information.


These providers have their own data handling and privacy practices. While we partner with secure, reputable platforms, we are not responsible for the individual privacy policies of these third parties. We encourage you to be aware of the tools you are using when interacting with our services.


V. Data Security and Retention


Our WISP outlines our comprehensive security measures, which include the following mandatory safeguards under Massachusetts law:

  1. Encryption: We encrypt all personal information transmitted across public networks or wirelessly. All personal information stored on laptops or other portable devices is also encrypted.
  2. Access Controls: We restrict employee access to records containing personal information to only those who need such information to perform their job duties.
  3. Network Security: We utilize up-to-date firewall protection and operating system security patches for any system connected to the internet.
  4. Employee Training: All employees receive ongoing training on our security policies and the importance of protecting your data.


We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, we are required to retain basic transaction data for tax purposes for a period of seven years.


VI. Your Rights and Choices


You have rights regarding the personal information we hold about you. You may request that we:

  1. Provide access to the personal data we have on file for you.
  2. Correct inaccurate or outdated information.
  3. Delete your data (unless retention is required for legal, contractual, or operational reasons).


Most of your information can be accessed and updated directly through your client profile on our booking platform. For all other requests or any questions about your privacy, please contact us at our dedicated privacy email: privacy@rxstrengthtraining.com.


VII. Cookies and Website Analytics


Our website may use cookies, tags, or other analytics tools to measure site traffic, enhance functionality, and monitor user experience. Our use of website analytics tools helps us understand website traffic and user behavior by collecting anonymized data. By using our site, you consent to these standard tracking practices unless you opt out through your browser settings. Some analytics providers may also offer their own opt-out tools.


VIII. Children's Privacy


Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. This is in compliance with the Children's Online Privacy Protection Act (COPPA). If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@rxstrengthtraining.com.


IX. Changes to This Policy


We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting, and the "Last Updated" date at the top of this policy will be revised. For any material changes to this policy, we will provide a more prominent notice, such as by posting a notification on our website or sending an email to the address on file. Your continued use of our site or services following such notice constitutes acceptance of the revised policy.


X. Contact Information


If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Email: info@rxstrengthtraining.com

For privacy-specific inquiries: privacy@rxstrengthtraining.com